Customer Testimonials

Case Study:

Exceptional Results Sustained

Background

  • 360-bed hospital and regional referral center in northeast Georgia

  • Level II Trauma Center with over 3,300 employees

  • Leadership recognized the need to increase capacity and reduce overall length of stay without sacrificing experience or quality

Actions Taken

  • Strategize: Leadership carefully analyzed its organizational priorities and narrowed its focus to 3 annual objectives

  • Organize: Multidisciplinary teams assessed the patient value stream from the point of entry to the Emergency Department through inpatient discharge

  • Activate: Through various cycles of learning, they empowered leaders and employees via A3 improvement projects, meaningful leadership and team rounding practices, and optimization of its Care Coordination Hub

  • Recalibrate: Elevating organizational transparency and accountability, they implemented a Throughput Committee that functions through data-based decision-making and Performance Improvement advisory model.

Results

Through consistent, intentional focus, the following results were achieved while patient experience scores improved:

YOUR STRATEGY. YOUR TALENT.
WE HELP YOU WIN!

Execution on Strategy

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Empowering Collegues

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Improving Healthcare Via Digital Healtcare

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