Exceptional Results Sustained
360-bed hospital and regional referral center in northeast Georgia
Level II Trauma Center with over 3,300 employees
Leadership recognized the need to increase capacity and reduce overall length of stay without sacrificing experience or quality
Strategize: Leadership carefully analyzed its organizational priorities and narrowed its focus to 3 annual objectives
Organize: Multidisciplinary teams assessed the patient value stream from the point of entry to the Emergency Department through inpatient discharge
Activate: Through various cycles of learning, they empowered leaders and employees via A3 improvement projects, meaningful leadership and team rounding practices, and optimization of its Care Coordination Hub
Recalibrate: Elevating organizational transparency and accountability, they implemented a Throughput Committee that functions through data-based decision-making and Performance Improvement advisory model.